Contact Us

How to get in touch!

Where possible, please use the contact forms on the relevant sections of our website. For all other enquiries you can use the contact form here:

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View our contact details below

Our Email, Addresses and Telephone numbers are:

Office, Support Centre & Charity Shop

0191 4420833

FACT
Springwell Road
Wrekenton
Gateshead, NE9 7AB

*If you are visiting use please use NE9 7AY for your SAT NAV.

We can accept donations Tuesday, Wednesdays & Thursdays 10am-4pm.  If you need to drop off donations outside of these times, please call to make an appointment.

Blaydon Charity Shop

07377 128 249

40 Wesley Court
Upper precinct
Blaydon
Gateshead, NE21 5BT

Park in the upper Morrisons car park off Shibdon Road. Walk away from Morrisons between the GP Surgery and the Resources Centre, we are straight ahead of you!

Alternatively if you want to drop donations at our back door, please give us a call to arrange a time. Directions for back door…… Turn into service yard next to blue flats on Shibdon Rd. Drive through the underpass and when you come out into the service yard our door is behind you over your right shoulder.

Sunderland Charity Shop

07377 128 250

35 Blandford Street
Sunderland
SR1 3JH

Our shop is on a pedestrianised street. We can only accept donations with a vehicle via the back door by appointment.  Please telephone in advance to make arrangements.

Head officeCorrespondence only

FACT, A6 Kingfisher House, Team Valley, Gateshead, NE11 0JQ

Charity Number: 1130258

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make a difference

There are numerous ways to get involved with FACT. If you would like to get involved please call us on 0191 442 0833, or click the button below to learn more about different ways to get involved and sign up to make a big difference.

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Join our monthly lottery draw, win prizes and help us to support more people.

Visit our Shop

Visit our collection of donated items, clothing and more.